Releted Articles

Account Deletion Account Deletion

Adding Vehicles & Accessories Adding Vehicles & Accessories

All Lenovo models All Lenovo models

All OPPO models All OPPO models

All Samsung models All Samsung models

All Xiaomi models All Xiaomi models

Android: Version 6.0.1+Android: Version 6.0.1+

Android: Version 7+Android: Version 7+

Android: Version 9 Android: Version 9

App Download & Account Creation App Download & Account Creation

Apple CarPlay Integration (Beta)Apple CarPlay Integration (Beta)

Automatic Crash Detection Automatic Crash Detection

Changing Map Styles Changing Map Styles

Editing Your Profile Editing Your Profile

Friends & Emergency Contacts Friends & Emergency Contacts

GPX import & export GPX import & export

Hazard Warnings Hazard Warnings

Honor 6 Honor 6

Honor 8 Honor 8

How to use Safety Tracking How to use Safety Tracking

Light- and Dark Mode Light- and Dark Mode

Managing Notifications Managing Notifications

Mate 8 & Nova Plus Mate 8 & Nova Plus

Navigation Navigation

OnePlus (Android 7.0 & earlier)OnePlus (Android 7.0 & earlier)

OnePlus (Android 8.0 & later)OnePlus (Android 8.0 & later)

OnePlus 3 OnePlus 3

P20 & P30 P20 & P30

P8 Lite P8 Lite

Ride Tracking Ride Tracking

Route Planning in App (New)Route Planning in App (New)

Route Planning in App (Old)Route Planning in App (Old)

Route Planning on Web Route Planning on Web

Sharing routes Sharing routes

Upgrading to Premium Upgrading to Premium

Using the Social Feed Using the Social Feed

Zenphone (Android 7.0)Zenphone (Android 7.0)

Zenphone 2 Zenphone 2

Android: Version 6.0.1+

For devices running Android version 6.0.1 and newer, check that your battery optimization is not preventing Detecht from running in the background:

From the app drawer, tap Settings.
Select Battery.
Tap theOverflow menu icon and choose Battery Optimization.
Tap the downward caret and choose All apps.
Tap Detecht, then tap Don't optimize.

‍

Need Additional Support?

Not to worry! Just email our support team down below.

Contact Support